1. About ZimBound
ZimBound is operated by The UGC Playbook Ltd, registered in England and Wales, company number 16626561. Our registered office is 3rd Floor, 86–90 Paul Street, London, England, EC2A 4NE. Contact us at support@zimbound.com.
These terms describe use of the website. They do not form a flight booking contract. Please read them alongside our privacy policy, cookie policy and affiliate disclosure.
2. Flight discovery, not ticket selling
ZimBound helps you discover and compare flight options and follow referral links to independent providers. It is not an airline, travel agency, ticket seller or payment processor. It does not issue tickets, receive ticket payments or arrange a booking contract for you through this website.
Travelpayouts supplies the embedded search and affiliate-linked functionality. A separate airline or booking merchant ultimately handles purchases, contracts and payments under its own terms. Check the merchant's identity, contact details and booking conditions before paying.
Features shown as coming soon are not currently available. You can join the ZimBound early-access and launch-update waitlist by entering your email address and ticking the consent box. A successful signup saves your details, but does not send an immediate confirmation email or guarantee a launch date, access, booking or fare. You can withdraw from the list by contacting support@zimbound.com. See our privacy policy for how we handle waitlist information.
3. Prices and flight information
Prices, routes, dates, currencies, availability and illustrative or “from” fares are information only and can change. Recent observations or widget prices are not guaranteed live quotations or offers. We do not guarantee the lowest price, a particular route or seat availability, or that every airline or merchant is included.
At the provider's checkout, verify airports, passenger details, dates and time zones, currency, total price, taxes, baggage, connections, payment charges and all booking conditions. Displaying a fare does not reserve a flight. ZimBound may earn a commission from qualifying partner referrals or bookings; that does not guarantee a better fare.
4. Your booking and travel arrangements
The merchant you book with is the contact for payment queries, ticket changes, cancellations, refunds and itinerary support. The airline has its own carriage and operational responsibilities. Any rights or obligations connected with a booking depend on the relevant provider's contract and applicable law, not a payment or booking service from ZimBound.
Check passport validity, visas, transit rules, entry and health requirements with the relevant official authorities and your airline or booking provider. You remain responsible for ensuring you can travel. Website information is not personalised immigration advice, and does not replace the provider's contractual information or official guidance.
5. Permitted use and website availability
You may use the website lawfully for personal flight research and normal browsing. Do not attempt unauthorised access, introduce malicious code, misuse another person's information, disrupt services or use automated requests that damage the website or breach applicable law.
We aim to provide useful information but do not promise uninterrupted or error-free access. Pages and third-party services may be unavailable, changed or removed for maintenance, security or operational reasons. Reasonable steps may be taken to restrict misuse. Where a displayed error matters to your decision, verify the information directly with the provider.
6. Content, intellectual property and external links
Website branding, text, design and imagery are protected by intellectual property rights belonging to their respective owners or licensors. Normal personal browsing does not transfer those rights. Do not republish or commercially reuse protected material without permission unless the law allows it.
External providers control their own websites, prices, policies and services. A link is not a guarantee of those services or an endorsement of every statement they make. Read their terms and privacy notices before entering personal details or paying.
7. Responsibility and your statutory rights
We remain responsible for our own legal obligations. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited. Your statutory consumer rights are not affected.
Subject to those protections, we are not responsible for losses caused solely by independent providers' failures, or for losses that are not reasonably foreseeable consequences of our breach or failure to use reasonable care. A provider disclaimer does not remove responsibility for our own unlawful conduct. This consumer-facing website is not offered as a business continuity or commercial booking system.
8. Enquiries, changes and governing law
For website questions or concerns, use our contact page. For a booking, contact the booking merchant directly. We cannot promise to change or refund a ticket we did not sell.
We may update these terms to reflect changes to the website or law, showing a revised date and an appropriate notice of material changes. Updates do not retrospectively remove rights that have already arisen.
These terms are governed by the law of England and Wales, subject to any mandatory consumer protections that apply where you live. Nothing here removes your right to bring a consumer claim in a court available to you under applicable law.